Timer Showing Wrong Time

If your countdown shows incorrect time remaining, here's how to fix it.

Check Timezone Settings

The most common cause is timezone misconfiguration:

Edit your timer
Go to Timer settings
Verify the timezone matches your intended end time
Update and save

Verify End Date/Time

Double-check the date is correct
Verify AM/PM if using 12-hour format
Ensure year is correct

Browser Time

The timer uses the viewer's device time. If their clock is wrong, the timer appears off. This is expected behavior - the timer syncs to each user's local time based on your set timezone.

Cache Issues

Old timer data may be cached:

Clear browser cache
Hard refresh the page (Ctrl+Shift+R)
Check in incognito mode

Updated on: 06/05/2026

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